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Microsoft 365 Business Premium

Microsoft 365 Business Premium

Overview

What is Microsoft 365 Business Premium?

An integrated solution, designed for small or medium-sized businesses, bringing together the productivity of Microsoft Office with advanced security capabilities to help safeguard data from external threats and help protect against data leaks. With Microsoft 365 Business Premium, users can empower employees…

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Recent Reviews

Review

8 out of 10
November 04, 2021
We utilize Word, Excel, PowerPoint, and Outlook daily. We also take advantage of the cloud storage to ensure the security of our documents …
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Cloud based 365

10 out of 10
July 15, 2021
Incentivized
Our organization uses Microsoft 365 Business Premium for many of the day to day operations. This cloud base technology makes working …
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Pricing

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What is Microsoft 365 Business Premium?

An integrated solution, designed for small or medium-sized businesses, bringing together the productivity of Microsoft Office with advanced security capabilities to help safeguard data from external threats and help protect against data leaks. With Microsoft 365 Business Premium, users can empower…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Google Workspace Essentials?

Google now offers Google Workspace Essentials (formerly G Suite Essentials), providing a solution for users of Outlook or Office whose teams want to use Google Meet and Google Apps without needing to involve a personal gmail account. Google Workspace Essentails includes Google Slides, Sheets, and…

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Product Details

What is Microsoft 365 Business Premium?

An integrated solution, designed for small or medium-sized businesses, bringing together the productivity of Microsoft Office with advanced security capabilities to help safeguard data from external threats and help protect against data leaks. With Microsoft 365 Business Premium, users can empower employees to be productive anywhere on any device. Get more done with AI built into the Office apps. Work better together with a hub for teamwork bringing your tools and people together in one place. Build a better business with tools to engage customers and optimize your business processes and operations.

Beyond applications available in Microsoft 365 (formerly Office 365), Microsoft 365 Business Premium includes:

Microsoft 365 Business Premium Features

  • Supported: Stay up-to-date with the latest versions of Word, Excel, PowerPoint, and more
  • Supported: Connect with customers and coworkers using Outlook, Exchange and Teams
  • Supported: Manage your files from anywhere with 1TB of storage on OneDrive for Business
  • Supported: Help secure business data on personal and company-owned devices
  • Supported: Get upgraded to Windows 10 Pro from Windows 7, 8 and 8.1 Pro
  • Supported: Guard against unsafe attachments, suspicious links, and other malware
  • Supported: Manage new PCs and devices faster and more easily than ever
  • Supported: 99.9% financially-backed uptime guarantee and 24x7 online and phone support

Microsoft 365 Business Premium Competitors

Microsoft 365 Business Premium Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesAfghanistan, Åland Islands, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo (DRC), Cook Islands, Costa Rica, Côte d'Ivoire, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras, Hong Kong SAR, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Jan Mayen, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR, Macedonia (FYRO), Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Authority, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Puerto Rico, Qatar, Réunion, Romania, Russia, Rwanda, Saba, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, São Tomé and Príncipe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Eustatius, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and South Sandwich Islands, South Sudan, Spain, Sri Lanka, St Helena – Ascension - Tristan da Cunha, Suriname, Sweden, Switzerland, Svalbard, Swaziland, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, U.S. Outlying Islands, U.S. Virgin Islands, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis and Futuna, Yemen, Zambia, and Zimbabwe
Supported LanguagesArabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian (Bokmål), Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Serbian (Latin), Serbian (Cyrillic), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, and Vietnamese

Frequently Asked Questions

SysTools Cloud Backup Tools and Slack are common alternatives for Microsoft 365 Business Premium.

Reviewers rate Support Rating highest, with a score of 9.4.

The most common users of Microsoft 365 Business Premium are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1586)

Attribute Ratings

Reviews

(1-25 of 40)
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December 14, 2023

Review Microsoft 365

Dr Robert J. Dijkstra | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Microsoft 365 Business Premium is a comprehensive suite of cloud-based productivity tools and services designed for businesses. It includes a variety of applications and services that help organizations streamline their operations, enhance collaboration, and improve overall productivity. Here's a general guide on how to use Microsoft 365 Business Premium in your organization, along with the business problems it addresses and the scope of its use case:Scope of Use Case:Communication and Collaboration:Microsoft Teams: Utilize Teams for real-time communication, collaboration, and virtual meetings. Teams allows for chat, file sharing, and integration with other Microsoft 365 apps.Productivity Tools:Office Apps: Leverage the latest versions of Word, Excel, PowerPoint, and Outlook for document creation, data analysis, presentation development, and email communication.Cloud Storage and File Sharing:OneDrive for Business: Store and share files securely in the cloud, allowing for easy access from various devices. OneDrive enhances collaboration by enabling real-time co-authoring.Security and Compliance:Advanced Threat Protection: Protect against sophisticated threats in emails, attachments, and links.Data Loss Prevention: Implement policies to prevent sensitive information from being shared inappropriately.Mobile Device Management (MDM): Ensure security and compliance by managing mobile devices accessing corporate data.Identity and Access Management:Azure Active Directory: Manage user identities and access, enabling single sign-on and enhancing security.Endpoint Management:Microsoft Endpoint Manager: Streamline device management across various platforms, ensuring security and compliance.Business Applications:Power Platform: Develop custom applications, automate workflows, and analyze data using Power BI, Power Apps, and Power Automate.Business Problems Addressed:Communication Barriers:Solution: Teams facilitates seamless communication, reducing reliance on emails and fostering collaboration.Data Fragmentation:Solution: OneDrive centralizes file storage in the cloud, promoting easy access and collaboration while maintaining version control.Security Concerns:Solution: Advanced Threat Protection, DLP, and MDM enhance security measures, safeguarding against cyber threats and ensuring data privacy.Device Management Challenges:Solution: Microsoft Endpoint Manager helps efficiently manage devices, ensuring security and compliance.Lack of Customization and Automation:Solution: Power Platform allows for the creation of custom applications, automated workflows, and insightful data analysis.Identity and Access Issues:Solution: Azure Active Directory enables centralized identity and access management, improving security and user experience.
  • Email and Calendar Management
  • Cloud-Based Productivity
  • Security and Compliance Features
  • Device Management
  • Cloud-Based Productivity
  • Integrated Collaboration Tools
Well-Suited Scenarios:Collaborative Work Environment:Scenario: Your organization relies heavily on collaboration, and you need a platform that integrates email, chat, document sharing, and online meetings seamlessly.Usage: Microsoft 365 Business Premium provides tools like Microsoft Teams, SharePoint, and OneDrive, fostering a collaborative work environment.Professional Communication:Scenario: Your business requires professional email communication with a custom domain, and you need advanced email security features.Usage: Microsoft 365 includes Exchange Online for business-class email, with features like anti-malware and anti-spam protection.Document Management and Sharing:Scenario: You have a need for centralized document storage, version control, and secure sharing within and outside the organization.Usage: OneDrive for Business and SharePoint allow for secure document storage, versioning, and controlled access to files.
Jeanette Carroll | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it organization wide for all Microsoft programs: Word, Excel, PPT, etc. It allows us to easily share documents, look at version history and it works with our Adobe Creative Suite for converting documents to PDF.
  • Keeps programs up to date.
  • Allows for sharing documents.
  • Web-based so we can access documents easily if needed.
  • Microsoft has issues sometimes with updates.
  • Some updates don't make sense, like making tasks harder instead of easier.
Almost everyone uses Microsoft products so the collaboration with the web-based documents is good. We do need to watch the version of Microsoft that others are using since if a document is saved in a later version it may not have all functionality for someone who has an earlier version. All of our users are fine, but some people outside of our organization still use old versions.
November 09, 2021

Lots of treats in the bag

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is being used across the organization.
  • Integration of several services/apps.
  • Rich web and desktop experience.
  • Continuous development.
  • Outlook's visual rendering sometimes messes. The treeview does not draw.
  • Outlook's reminders need to be enhanced. More options for the reminder UI, to make sure I don't miss an appointment.
  • Teams is a hog!! Please make it less resource-hungry. When we conduct a meeting, the computer slows down. It's an i5 9th gen but the CPU is working hard.
M365 BP is well suited to a company of our size. We need a managed solution for the whole organization and a single price point for a big grab bag of applications. Not everyone uses them all, but company-wide, we use a lot of them.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use office 365 Business premium for nearly everything in our business. It is used throughout the entire company from the office personnel to the superintendents that are out in the field. It allows us to keep all of our data and files cloud-based so they can be accessed from anywhere. I can be working on a spreadsheet or proposal in the office and then send a link to a project manager in the field to finish it up and send it to a client. It also helped during the height of the pandemic when we were all working remotely. We use teams to conduct meetings and stay in touch with each other and our clients. Overall it has really been a game-changer as far as productivity.
  • Allows us to work remotely.
  • Allows for all employees to access the most up-to-date information at any given time.
  • Allows us to connect with out-of-town clients or those that aren't comfortable with face-to-face meetings yet.
  • The only thing that is a bit cumbersome is that it doesn't seem that you can save files directly to programs like one drive if you aren't using a Microsoft program to generate the document. An example of this would be if I am working in a PDF in our PDF Program I have to first save it to my desktop and then drag it into one drive. I end up with duplicates and that can sometimes make it hard to remember which is the most up-to-date.
Microsoft 365 Business Premium is well suited for companies that have members that work both in an office and out in the field, or maybe even remotely from home. It allows the admin to control who has access to what information and keep things secure while also ensuring that information is available to those who need it. If you are a small company of just a few employees it may not be quite as helpful, but it's hard to think of a scenario in which you couldn't make it fit your needs.
November 04, 2021

Microsoft 365 !!!!

Score 7 out of 10
Vetted Review
Verified User
Incentivized
It Is Used By The Whole Organization. Very positive experience - any successful business would find significant efficiencies and opportunities by moving to 365.Pros When we moved away from on premise platform and old versions of exchange to office 365 - it opened up a complete new world of opportunity - the main positive things about 365 is purely the flexibility it gives you. be that working on the go or interfacing to a Microsoft application or other 3rd party apps. its absolutely invaluable.
  • I love the advanced security & ease of use with this program
  • The cloud based business applications make a world of difference.
  • A problem I've ran into using Word was that the document needed a lot of modifications in order to be uploaded as an ebook and published on Amazon.
  • I hate, hate, hate, hate the fact that you cannot install each app on its own.
Microsoft 365 is like a hub for all your Microsoft software including one drive. our office uses SharePoint and I access that along with backing up my computer and files for on the go with one drive. It just all-in-one complete productivity suite you need to do your job. An auto-save document feature (i use OneDrive) that saves me thousand time, and the fact that this software is a standard in every industry brings convenience to its users to exchange document and work on same project.
Pridhi verma | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Builder.ai is a Microsoft partner, so we sell M365 as a product and also use it.
IT majorly address mailing solution along with the capabilities of collaboration tools like teams which is a completely secure platform.
Initially, we were using 2 or different collaboration tools like Zoom for video calls and meetings and Slack for chat's but not we only use one platform.
Also, all the employees are familiar with Microsoft Office so it gives the ability of online and offline office, which makes employees always available with or without internet. Their mailing solution is one of the best and secure mailing solutions. Example: In a case, your email is not delivered, then they also tell the reason (like it has gone in spam, or maybe email address incorrect, etc)
  • 1 TB of cloud storage on OneDrive per user
  • latest versions of Microsoft office, Word, Excel, PowerPoint,
  • advanced cyberthreats with sophisticated phishing and ransomware protection
  • In love with Teams as a product
  • Encrypts the date hence is very very safe. I believe this is one of the best product
  • All the features should be supported in windows Home the way they are in windows 10 pro
  • Cost of the product is bit expensive per user basis
  • Azure AD P2 license should be given along with this for single sign on feature
But I suggest that companies who are small scale and especially startups should go with this solution as you don't need anything else apart from Microsoft 365 business premium. They have 1 TB of storage per person/user so it saves on your storage cost and even on buying expensive servers. Also, you don't need to buy separate Microsoft office tools like Excel (which is maximum used in all organizations), Word, PowerPoint etc. so hence you are saving the cost indirectly.
It is not suited for organizations who are only looking for a mailing solution or a budget-friendly solution
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Microsoft 365 Business Premium across the entire organization. Using this software allows us to collaborate on documents, easily share documents in a secure manner, and store documents in the cloud. This program easily integrates with Microsoft desktop applications, and allows changes to be saved in the cloud as well.
  • Document collaboration
  • Cloud storage
  • Easy connection to desktop Microsoft applications
  • Poor internet connection may reduce ability to fully use this product
  • Clearer way of communicating with others that you have a shared a document/project with them
  • Perhaps not fully compatible with older versions of Microsoft desktop applications
Microsoft 365 Business Premium would be ideal for companies that would like the ability to collaborate on or share projects via the cloud but do not want to use Google. This product also works well with Microsoft desktop applications. It would be less ideal for those who do not have good or consistent internet access, as this will limit ability to get full use out of it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Microsoft 365 Business Premium throughout the organization--email, Microsoft Teams, Office automation tools, as well as Microsoft Project and Visio, both in the Windows version as well as the version for Mac and the versions for Android phones. It has managed to provide us with a complete platform, at the same time it has covered all the needs that we currently have as a company, providing us with a complete solution.
  • Provides a robust and secure communication platform
  • Provides easy-to-use office automation tools
  • Offers affordable premium tools
  • Provides support and technical support
  • Updates often bring complications
  • Autosave should be in all applications
  • The Team should have, by default, the ability to communicate with other organizations
I consider it appropriate in both small and large companies since it meets the needs of the company--not having the need for their own servers, having backup and security, protection in communications. The truth is it consolidates our needs very well.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Microsoft 365 Business Premium is being used by all the departments and branches all over the world. This software and all the included tools simplify our global operations and allow the different departments to work in a standardized way on basic tasks, like email, document format, meetings, etc. And, in the Covid-19 context, Microsoft Teams helped the teams to work together, even when we lived in different countries. MS Teams help to work with all teams.
  • Apps works on almost any device
  • Very strong integrations between included apps and with third party apps
  • Constant improvements on Applications
  • Collaboration tools actually are useful
  • Web applications could have more tools
  • Mobile Outlook & Teams apps synchronization should be better
  • Mac Applications are usually behind PC counterparts on feature for a time
The tools available on the package covers several uses. In our company, the use of the Office apps, combined with Outlook / Exchange, SharePoint and MS Teams, helps us to work together, and share files with all the security that our company requires. And it also allows us to work from different devices without problems.

The biggest drawback could be the cost per user, which is a bit more expensive than the competition. And on the cheaper option, it doesn't include the MS Office applications. But, for its price, it's my opinion that they offer the most solid offer.
Score 9 out of 10
Vetted Review
Verified User
Microsoft 365 Business was deployed across the whole organisation. It has completely replaced our previous mail system, instant messaging and telephony system, all based on Lotus Notes, and also provides storage to replace our shared drives.

It has enabled cross-department collaboration and provided a cultural change in which ideas, documents and workflows move fluidly and flexibly within different teams and stakeholders. Even the humble telephone is now viewed differently, it has merged into a work-space, conferencing tool and support aid provided by the features of Teams and Skype for Business.
  • The provision of fast communications; voice, video and messaging through Skype.
  • The provision of "Slow Burn" communications through Yammer.
  • Licensing can be difficult to understand, there are many features and various differing plans to provide their functionality. For example, Enterprise Mobility and Security can exist as a single license or it may be included within an Office Product.
  • Operating in Hybrid modes can be challenging and interfacing between on-premise and the cloud needs careful attention to detail.
It is absolutely great for collaboration, communication and document sharing. It needs thought about how it is deployed to users within your organisation. It empowers your users to use the tools in a way that benefits them. It is not prescriptive, it can be shaped around how people work. Mobile field based users can work and collaborate just as easily as office based staff. They can access the information they want, when they want, how they want on whatever equipment they want.

Remember to think about the features and the licencing you require. It can be challenging, seek help if you are not sure or you may lose price efficiencies.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Microsoft 365 Business is being used across our whole organization. Microsoft 365 Business enables users to create, share, collaborate, conference, and even direct message each other on the company and personal devices, potentially on any network.
  • Collaboration. We can easily share documents we've created between different users and different departments.
  • Live updates. Different users have the capability to update the same "live" document.
  • Online to offline functionality. Don't like working in Excel online? Just download the document as an Excel file, edit it yourself, then save to the cloud.
  • Exact replication of functionality between offline and online programs. Excel commands in Excel Online can be tricky, but not obstructively so.
Microsoft 365 Business is perfect for a company looking to make its users, who use Microsoft products, more collaborative and efficient.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Microsoft 365 is being used throughout the organization. It provides a higher level of security and an easy way to log in from any location to access files by it being a cloud-based software. It is beneficial from an IT perspective because you never have to continue to buy upgrades of the operating system or software applications since it is a subscription based software that operates on the cloud. This is a major cost savings because you don't have to hire technicians to go throughout the company completing software upgrades. This also saves on downtime for upgrades. The software is always up-to-date. This is one of the best features of Microsoft 365.
  • Security is a great strength
  • User-friendly
  • Cloud based software
  • Always up-to-date
  • Accessibility
  • I'd like to see the application software have version history by date and time like Google Sheets.
The great part about Microsoft 365 is its compatibility with other software applications. It is widely used by most companies, very reliable and stable. I like the way it performs with touchscreens. However, it is now time for Microsoft 365 to look into more innovation.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Microsoft 356 Business is used across my entire organization. Some people are power users, others don't realize the power in Microsoft 365 Business. Because Microsoft 365 Business comes with desktop versions of Word, Excel, and Outlook, some people don't realize they have access to the whole suite of programs online.

Much of the day to day business functions our offices does is in Microsoft 365 Business. In my department we use it for email (Outlook), writing proposals (Word), and budgeting (Excel). Many in my department also use OneNote on a regular basis.

Throughout different departments, the suite is used for presentations, reporting and project/task management.
  • My biggest rave about the Microsoft 365 Business suite is that it allows people to use technology at the level they are comfortable with. It offers an online, paperless work style for those comfortable with that method. For those less familiar with technology, the desktop versions are nice and familiar to many people.
  • The variety of programs offered in the suite of programs is excellent. Word processing, email, spreadsheets, and presentation software are used most often in business. It also includes a host of new programs or programs people are not familiar with such as Teams, SharePoint, Planner, Flow or PowerBI. SharePoint, Flow, and PowerBI are my favorites of these new programs.
  • No one likes a monopoly, but one of the biggest strengths for Microsoft 365 Business is that it is the most widely used suite of programs businesses use today. Google Docs or Pages offer some of the same word processing functions, but with a Microsoft 365 Business document created in Word, you don't have to worry if your document will be able to be read if you send it to a client.
  • As much as I like some of the apps/programs available when you log in online, some just miss the mark. I like the idea of their Planner app; it tracks project to-do lists, in a bucket/card type layout. It is just very limited in what it offers.
  • Experimenting in Microsoft 365 Business creates extra things. I don't have a better way to describe this. I like to try new programs. When I tried Planner, it created a team, that could be found with the team app as well as group folders in outlook. When deleting the experiment, it's hard to know what else, throughout the suite of programs need to be deleted.
Microsoft 365 Business is well suited for a company that needs the Microsoft Office Suite, that also needs access remotely through online access to programs and files. The programs are widely accepted and comfortable to many employees. The subscription-based service means the company always has the most up-to-date programs and gets support from Microsoft. It also comes with some extra programs not available in the Office Suite for Desktop.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Microsoft 365 is used by the whole organization. SharePoint, OneDrive, Outlook, Office Apps, and Teams are the primary applications that we use. It really helps coordinate various teams in the filed with organization-wide communication and being on the same page for certain projects. It has also assisted us in safely storing a mountain of data that we use on a daily basis. MS365 Business is truly a game changer for us for communicating within the group and staying organized.
  • Cloud Storage is a breeze with OneDrive.
  • Sharing and storage of documents is so easy with SharePoint.
  • Communication on projects and keeping information relevant is fantastic with Teams.
  • Sharing Outlook Calendars and staying on top of the tasks is brilliant.
  • User Interface and seamless transition from computer to mobile devices and groundbreaking.
  • More user control in SharePoint with better UI will really benefit this platform.
  • Granting Access to outside users to certain OneDrive functionality with person OneDrive app will be beneficial.
  • A program similar to Webex to conduct the virtual meeting (to include people from outside the organization) will be great.
Anytime you have more than 10 people in your organization and they are scattered, MS365 Business can do wonders for the organization. Even if you will not use the myriad of apps they offer, the basic apps can help you keep organized and maintain a level of communication that is so very necessary for many organizations today. We have just started using "Forms" in ours, and it has solved so many feedback issues. Team members can now give feedbacks on questions with anonymity and confidence.
Paula Byrd | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Outlook on my PC and ALL my devices (phone, iPad) for all five of my email addresses (personal, business, gmail for Android, and client issued email). I stay connected to everyone all the time. I have used Excel to reconcile differences on tax returns and have actually gotten over $627,000 in IRS penalties and interest abated due to a flawed program that forced the company to submit 18,000 W2s to the IRS. They were required to file electronically and were charged $250 per W2 over 250 (they had three filing entities). The office programs allow me to explain variances, change incorrect tax returns, and save my clients hundreds of thousands of dollars.
  • Syncing across platforms and devices.
  • The interface is consistent between desktop, Android mobile, and iOS/Mac
  • Reliability and consistent updates.
  • My Gmail account tends to need to get an error and needs to be deleted and re-added to Outlook several times a year. Please Find a way to eliminate this.
  • Some of the Office Apps are not available for offline or mobile use. Forms is an example.
Very well suited for financial, tax, and accounting consulting firms, CPAs, and tax preparers. Not well suited for a musician, I think.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Microsoft 365 Business is being used with Outlook for group messaging and collaboration. It is also used by employees for document check in and check out with Microsoft SharePoint Online. We are beginning to roll out Microsoft Teams at some locations as a possible replacement for Slack. Microsoft Skype is also used for video conferencing.
  • Hosted email management
  • File sharing and collaboration
  • Video conferencing
  • Multiple language support
  • Data synching
  • Authentication via APIs
The best way to manage email with Microsoft Office 365 Business Premium is with Outlook Web Access (OWA). This is just a web-based version of Outlook that's highly reminiscent of the desktop product but with a sleek, modern look. Calendars, contacts, and tasks are where you'd expect them to be, but the inbox has an interesting twist to it. Rather than just being a dumping ground for all incoming email, it defaults to a focused view. This is a new and constantly improving machine learning (ML) algorithm that attempts to figure out which email is most important to you. Everything else goes to the regular inbox.
Carrie Huang | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
There are a variety of programs and benefits in the Microsoft 365 Business Suite that our organization uses. Microsoft Office is a no-brainer benefit, where we are always equipped with the latest and greatest version of every useful program we use, like Word, Eexcel, and PowerPoint. The customer support and online community are also extremely helpful and invaluable. Outlook can probably never be replaced in our book - we love the integration it has with other programs we use. It helps us stay organized and it feels like all our communicative programs are in one central hub. The OneDrive access also helps us save files and access anywhere on the go, which is important considering the amount of travel my team has to do. Lastly, the security features are of course the most important. Overall, Microsoft 365 Business helps us stay organized, be efficient, and solves the problem of lack of a central organizational system.
  • An all-around comprehensive hub that keeps our team organized.
  • The security aspect is extremely valuable.
  • OneDrive is especially important for remote access.
  • Not everyone is aware of the benefits Microsoft 365 brings because there is no collective "suite" that can be accessed in one place. Programs are installed all over.
Microsoft 365 Business is well-suited for large organizations. It's easy to keep track of the programs and if anything needs to be updated. In addition, because of its wealth of programs, larger organizations benefit from using 365 as a consistent way to ensure everyone is using the same programs. Smaller companies might not benefit too much for such a large umbrella of programs, but as a large organization and in my large team, Microsoft 365 has so many programs that we use on a daily basis.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Office 365 is being used across a couple of small business that I maintain. One business, a law firm, uses Office 365 to not only use the various Office applications (Word, Excel, etc.) but as well as a domain host for e-mail. Office 365 can connect with a personal (or business) domain to provide e-mail services and other domain hosting services. Other businesses I manage are simply using Office 365 to access both the web and desktop based Office applications.
  • Office 365 includes web-based Office applications, desktop Office applications, OneDrive storage, and exchange-like e-mail access. As such it is a robust product providing an entire ecosystem to work on various Office files, access e-mail, and work remotely.
  • The Office 365 web applications are extremely well done and feature rich. The web apps make it easy to work on (and collaborate on) files remotely, even from a computer that isn't yours.
  • Office 365 domain-based e-mail is best in class providing Exchange-like services without the hassle of managing an Exchange server or going through a 3rd party domain host
  • Because Office 365 is a subscription-based service, all desktop, and web-based apps are always up-to-date.
  • The Office 365 admin console is extremely powerful and robust, providing a plethora of tools to manage your organization - from setting up and assigning users with various apps and permissions to granular security controls to block spam and e-mail spoofing to customizing Exchange-based e-mail options.
  • The included 1TB of OneDrive storage makes for syncing files across devices a breeze, and OneDrive integration with Office allows for easy collaboration on files.
  • Perhaps Office 365 biggest downside is its pricing and subscription-based model. In order to access any of Office 365 features, a monthly or yearly subscription must be purchased. If the said subscription is not removed, you lose all access to Office 365, including the desktop Office applications.
  • The various subscription tiers of Office 365 can be confusing, as only some tiers include the desktop Office application, while other tiers only include the web-based applications.
  • While the Office 365 admin console provides robust and granular controls, the sheer amount of options can be extremely overwhelming and difficult to unravel.
  • While I personally prefer the Office 365 interface and features, Google's G-Suite is a far less expensive and viable competitor to Office 365. G-Suite provides a very similar feature set, and even some additional tools (such as the ability to create forms and provide an intranet-like website for your organization).
  • While there is a very active community to help with any issues or questions about Office 365, Microsoft's direct support leaves a bit to be desired.
Office 365 can be very well suited for any organization that is already entrenched in the office ecosystem and needs robust collaboration tools. In addition, for organizations already comfortable with using Outlook for e-mail, Office 365's Exchange-like e-mail service is best-in-class and is specifically designed to fully integrate with Outlook. Finally, Office 365 can be used with a 3rd party domain providing a one-stop shop for many web-based and domain-based services.

On the flip side, for an organization that simply needs the Office application and doesn't require the plethora of other features that Office 365 provides (robust collaboration features, file syncing across multiple devices, e-mail hosting, etc.), Office 365 can be complete overkill and not worth the subscription price. A one-time purchase of a perpetual Office license would make a lot more sense both financially and from an ease of use standpoint (no advanced or web-based features to manage).

Finally, for an organization that is already using a competing service, such as Google's G-Suite, the transition to Office 365 can be a time consuming and expensive prospect. While I personally feel that Office 365 is a better managed, designed and thought product that G-Suite, G-Suite is good enough for many organizations.
Adam Litvack | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is used across the organization. We use it for email, calendar (Outlook), Office, Excel, Word and now are starting to use Onedrive Sharepoint. It solves having our own exchange server and its always online on any device.
  • Cloud-based and always online.
  • Available on all devices such as PC, Mac or mobile for all users.
  • Backed up in case of disaster- its always offline and can be accessible to our email.
  • I think the web versions can improve as the web gets more advanced.
  • More frequent updates on the mobile side, especially Outlook for IOS needs much more work.
  • The need to contact management for mobile.
Well suited for small and medium-sized businesses with no IT staff or ones that need for in-house servers.

Not well suited for sensitive files that cannot be cloud-based.

It's important to be online and not work in an offline environment to take real advantage of the features.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using all of the traditional Office Suite products (Excel, Word, Outlook), but really expanding our use of OneDrive and OneNote for collaborative and cross-functional activities. This allows us to communicate more effectively even when traveling, and to have multiple people making updates and revisions simultaneously and in real time.
  • Compatibility between users.
  • Ease of use and training - consistent features.
  • Ability to share documents.
  • Good repository for updates.
  • It seems to be a chore to add photos to reports we have built.
  • Working with others outside the organization that have older versions can affect compatibility.
  • Microsoft has a tradition of changes that seem to be made for the sake of change, so there are always concerns that we will have to relearn the navigation.
Works well as a common work tool for all parts of the company; allows more collaboration and communication with open access and the ability for multiple users to make updates at the same time. The email and calendaring functions of Outlook get a great amount of use, particularly the ability to check the calendars of other people for availability.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We purchased our Microsoft 365 Business license in conjunction with our email hosting so we could have the ability to have a uniform approach to checking email on the road using Outlook and be able to manage the licenses for users quickly and easily. It allows my sales team flexibility with documents on the road and allows me a uniform roll out to support and train on.
  • License Management is easy to maintain. I don't have to worry about allocating licenses to temp employees as it is easy to grant and revoke access.
  • Platform standardization. It is so nice not to worry about what version of "X" everyone is using. All the users can support each other for "how to" type questions.
  • Easy to reach tech support. The few times we have had a problem they contacted us quickly and handled everything with a great attitude.
  • The admin panel is a little clumsy for a novice. I think a search feature to find settings you are looking for would be a wonderful addition.
  • When passwords have to be reset for whatever reason, I wish there was a way to not pull authorization on all previously authorized devices unless you want it to.
I think it is great for small to medium business particularly if you have a mobile sales crew and need to support users who aren't at your location. It puts a lot of power in both the user and the admin's hands which makes it easy to transfer between machines and allows for emergency "work from home" scenarios.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
At this moment the whole company is using Microsoft 365 solutions suite. It's a very helpful asset, it has a lot of apps and services that cover practically all the necessities of the company, being more used than Outlook email. Moreover, we use the new tool called Microsoft Teams that allow us to work even more organized and have a fast channel to share information and delegate tasks for every co-worker. The well-known stars: Word, Excel and PowerPoint still are the best office applications, with a greater set of functionalities and add-ons to make our work even faster than usual. No doubt Office 365 is a complete and powerful suite that is indispensable in a big company. Also, we use SharePoint and PowerApps, both to organize and coordinate our current automation projects. And finally, PowerBI is by far the best solution to analyze and retrieve easily meaningful information about the activities and gross performed by your company. So, in general, Office 365 is currently the core of the communications and project management in our company, letting us administrate and take control of the main activities and tasks.
  • It comes with a lot of services for each particular necessity you could probably have or will have in your company. From emails and office processors, to apps to coordinate your shifts and tasks, Office 365 has an application for that!
  • Great UX in every single app, you can learn easily how to handle the basic services of Office 365 in a short time.
  • High security level in the communications of your company through the Outlook email that immediately notify about suspicious activities or spam email.
  • Total control of the financial and work operating information of your company or business through the PowerBI app.
  • The Shift option in Microsoft Teams is a bit hard to use, it must have a better UI in order to set properly the shifts for every worker.
  • Microsoft Teams should have a kind of storyline to make easier find old conversations and also if possible categorize them by threads or topics.
  • The price of the license is a bit expensive, should have a more reasonable price according to the plan we choose.
  • Office 365 might have a kind of community version, or a free version and have at least the basic functionalities.
Office365 is well suited in companies that work with a lot of information, and handle a lot of projects that need to be reviewed periodically by managers or directors for statistics or Business Analytics. Also it is appropriate for software development teams since they add the Microsoft Teams app, this tool is very helpful and let you manage software development projects organized and in a clean way. Otherwise, it is not recommend to use this product for small projects or business, due to the fact that practically you don't need the most of the services they provide. Probably in a small company all that you need is an Outlook account and Word, Excel and PowerPoint, that could be provided by another less expensive license.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Microsoft 365 Business in two capacities. One is that we use the business applications (Word, PowerPoint, Excel, One Note, Outlook) but that extends to cloud management tools provided by Microsoft Azure for basic cyber security applications. Secondly, we user PowerApps to develop tools for the above-mentioned applications so that we can monetize the work we do for other organizations.
  • MS Word is the absolute best word processor
  • MS Excel is best of breed for spreadsheet applications
  • MS PowerPoint is best of breed for presentations
  • Better integration with 3rd-party cloud applications
  • More variety of logging in One Note
  • Less confusing pricing structure
Microsoft 365 Business is valuable in how it includes the powerful line-up of all necessary Office productivity tools and applications for any sized business. Aside from its standard office apps, Microsoft 365 Business also integrates seamlessly with marketing tools for personal branding. Office Suite offers the latest version of Word, Excel, PowerPoint, Outlook, Publisher, OneNote, and Skype as required so your office is always on the latest and greatest.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is our primary means of communication and coordination in our school.
  • Very nice that it's accessible from any browser on any laptop or PC.
  • GREAT for coordinating calendars and schedules!
  • Also great for document, spreadsheet and presentation collaboration!
  • It's often very hard to find the functions - most often have to use search (which is very good by the way).
  • Microsoft products in general - changes are often too drastic and things are moved around too much.
  • Also on new versions - please leave 'basic' functionality the same and have 'additional/new' functionality maybe be a separate function or menu.
Great for corporations! Not so great for schools because it takes too many steps to accomplish things - many school employees are not exposed to as much tech as those in other businesses. The menus and steps can be overwhelming to them. Perhaps have a simplified version - or one that is specifically designed with collaboration from educators?
Wendy Abel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Microsoft 365 is the software chosen by our business because of ease of use and the ability to share files and folders with each other and with clients. We are a small business with staff and clients located across the country. Microsoft 365 allows for us to be able to communicate with ease, share presentations, better consultations with clients, and edit documents.
  • Ease of sharing files so that editing is a joint process that can occur in various locations and times.
  • The ability to create visually pleasing documents that we can share with each other and with clients.
  • Collecting data for our clients who are not ready for a full force database system.
  • I would like to see additional fonts that are already installed.
  • Better visualization of Excel data.
  • A better interface between newer and older versions of PowerPoint.
It is perfect for small businesses with partners and clients that are not located in the same area. The ease of having files that can be shared enriches the communication between all parties and allows our clients to always feel like they are a part of the creative process. With our partners and clients scattered all over the globe, Microsoft 365 Business makes talking with each other—no matter the time—easy.
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